Forgot password?

Once submitted you will soon receive an e-mail with a link.
Click on this link. You will be redirected to the Official Sales Agency for Collector Coins online shop and can assign a password of your choice there and confirm it.

Have you not received an e-mail from us? Please check the following:

• Have you already registered for the Münze Deutschland online shop?
  Please check whether you entered your e-mail address correctly and it matches the e-mail address that you used during registration.

• Have you not registered for the Münze Deutschland online shop yet?
  Please register first in our shop. To do this, click on the “Create account” field, which is in the right-hand area of our home page. As soon as you have registered, you can log in using your e-mail address and password in future.

• Are your details correct, but you still haven’t receive an e-mail?
  If you are still experiencing problems logging in, despite using the correct e-mail address and being an existing, registered user, and have not received a “Forgotten your password?” e-mail, please contact us by e-mail to: info@muenze-deutschland.de. Or give us a call. You can reach us Monday to Friday from 08:00 a.m. - 07:00 p.m. on +49 (0) 961 3818 4400.