Right of withdrawal

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

In the case of a contract for several coins/coin products that are ordered in a single order but posted separately, the cancellation period shall begin on the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.

To exercise your cancellation rights, you must inform us (Münze Deutschland, Franz-Zebisch-Str. 15, 92626 Weiden, Germany, Telephone +49 (0) 961/38184400, Fax +49 (0) 961/38184401, e-mail: info@muenze-deutschland.de) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by mail, a fax or an e-mail). You may use the attached cancellation form (cancellation form, PDF, 44.89 KB) for this purpose; however, you are not required to do so.

To meet the cancellation deadline it is sufficient for you to send the information regarding the cancellation before the cancellation deadline.

Consequences of cancellation

If you cancel this contract, we are required to repay you all payments that we have received from you, including shipping costs (with the exception of the costs that result from you choosing a different type of delivery than the less expensive standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we received notification of your cancellation of this contract. We shall issue the repayment using the same means of payment that you used for the original transaction, unless expressly otherwise agreed with you; under no circumstances will you be charged fees due to this repayment.

We may refuse repayment until the goods have been returned to our possession again or you have submitted evidence that they have been sent back, whichever comes first.

You must send the goods back to us or hand them over immediately and in any case within fourteen days of the day on which you informed us of your cancellation of this contract. This requirement will be deemed satisfied if you ship the goods within fourteen days prior to the expiry of the time limit.

We shall bear the costs of returned shipment of the goods.

You shall be liable to pay for any diminished value of the goods resulting from any handling other than as necessary for the purposes of examining the condition, features and functioning of the goods.

Goods for which the right of cancellation was excluded at the time of ordering cannot be canceled after the end of the order deadline.